Frequently Asked Questions
1. What is Red Devil Threads? Red Devil Threads is a monthly subscription service that delivers a different piece of Manchester United apparel to your door every month. For just £19.99 plus postage, you’ll receive a surprise item from our exclusive collection.
2. How does the subscription work? When you sign up for Red Devil Threads, you’ll be billed £19.99 plus postage each month. Our team will curate a unique Manchester United apparel item for you and ship it to your provided address. The surprise item could be anything from t-shirts, scarves, caps, or other apparel items.
3. Can I choose what I receive each month? To keep the experience exciting and surprising, we do not offer the option to choose specific items. Our team carefully selects high-quality Manchester United apparel to ensure you receive a unique surprise with each delivery. You just tell us your size and we do the rest.
4. What types of apparel can I expect to receive? Red Devil Threads offers a wide range of Manchester United apparel. You may receive t-shirts, hoodies, hats, scarves, or other accessories related to the club. We aim to provide a diverse selection that caters to different seasons and styles.
5. How do I pay for my subscription? We accept payments through credit or debt card, Apple pay, Google pay, PayPal or direct debit. All trusted and secure online payment methods.
6. Is there a minimum subscription period? There is no minimum subscription period. You are free to cancel your subscription at any time. Simply log in to your online account and follow the cancellation instructions, or reach out to our customer support and social media for assistance.
7. Can I return or exchange items? Unfortunately, due to the surprise nature of our service, we do not accept returns or exchanges. However, if you receive a damaged or defective item, please contact our customer support, and we will assist you accordingly.
8. When will I receive my monthly package? We aim to ship your monthly package as close to the first day of each month as possible. Delivery times may vary depending on your location. Once your package is dispatched, you will receive a confirmation email with tracking information.
10. Can I gift a subscription to someone else? Absolutely. Red Devil Threads subscriptions make fantastic gifts for Manchester United fans. During the signup process, you can provide the recipient’s address and have the monthly packages sent directly to them.
11. How can I contact customer support? If you have any further questions, concerns, or need assistance, please don’t hesitate to reach out to our customer support team. You can email us at email@example.com, and we will be happy to help you.
12. How should I wash my apparel? We recommend you do not iron and do not dry clean. Please only machine wash on cold at a max 30C or 90F; Do not tumble dry. This is recommended to keep the quality of your products for the maximum period of time.
13. Why is the postage outside the UK so expensive? Unfortunately at this time we use Royal Mail to post our packages. Until we find a cheaper international shipping company the price is outwith our hands.
14. Do you sell Manchester United tickets? We do not sell tickets to Man Utd games our blog writes guides to help you understand how to buy tickets.